Exchange/Return Policy

Every product of Sleepy Snugglez is designed and curated with utmost care for comfort and leisure. Our in-house design team makes sure that each piece is made to perfection and each product must go through a quality check before it leaves our doorstep. Hence, we would request you to take your time to go through our product details and size chart before purchasing any item.

Due to these tough COVID times we are strictly following a NO EXCHANGE & NO RETURN POLICY, to keep you and our staff members safe. However, if you receive a product that was damaged during the transit, you can return or exchange the product within 5 days’ time.

In an unlikely case of damaged product, we request you to contact our team through the CONTACT US page and our amazing team will guide you through the process.

As per our return policies, in any case the product is damaged you can either choose to replace the same product (subject to its availability) or exchange the product for your ordered amount in full (Shipping charges are NOT included)

Eligible for Return

  •  Please note that we do not accept exchange or returns because you feel that the product is of different color/size/or design.
  • The product must be unused & in the same condition in which you received it.
  • The product should be in its original packaging, tags, accompanied by a proof of purchase.
  • The Sleepy Snugglez team holds the right to make decisions related to all Exchange/Return products.
  •  Any item that is washed or altered will not be accepted by our team.
  • Sleepy Snugglez is a startup company and currently we DO NOT offer REFUNDS.

Cancelation Policy

Sleepy Snugglez does not offer cancellation services once the order is placed and the payment is done. However, in an unforeseen circumstance you can contact our team and we will make sure to help you out!

Sleepy Snugglez also reserves the right to alter or modify our policies without any prior notice. We also hold the right to cancel your order at any given time, be rest assured we care for you and this will only be in an unforeseen circumstance.